terms of service
This website is operated by CSG Trading Co. L.L.C. Throughout the site, the terms "we", "us" and "our" refer to CSG Trading Co. L.L.C. By visiting our site or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service. Please read carefully before accessing or using our website.
Our store is hosted on Shopify Inc. We reserve the right to update, change or replace any part of these Terms by posting updates on this page.
Last updated: 6 May 2026
1. Online store terms
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction and have legal capacity to enter into a binding agreement. You may not use our products for any illegal or unauthorised purpose. A breach of these Terms will result in immediate termination of Services to you.
2. General conditions
We reserve the right to refuse service to anyone for any reason at any time. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our products without express written permission.
3. Accuracy, completeness and timeliness of information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decisions. Any reliance on the material is at your own risk.
4. Modifications to the Service and prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable for any modification, price change, suspension or discontinuance of the Service.
5. Products and services
Certain products may be available exclusively online and may have limited quantities. They are subject to return or exchange only according to our Refund Policy. We have made every effort to display product colours and images accurately but cannot guarantee that your monitor's display will be accurate.
6. Donation mechanic
A portion of each sale is directed to animal welfare support, as disclosed at the time of purchase. This contribution is made by the company and does not constitute a separate transaction by the customer. The company reserves the right to select or change the beneficiary organisation.
7. Billing and account information
We reserve the right to refuse any order. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
8. Optional tools and third-party links
We may provide access to third-party tools over which we neither monitor nor have any control. We provide such tools "as is" without warranties. We are not responsible for third-party websites linked from our site or for materials, products or services of those parties.
9. User comments and submissions
If you send creative ideas, suggestions or other materials, you agree we may use them without restriction or compensation. We are under no obligation to maintain any comments in confidence or respond to any comments. You agree your comments will not violate any rights of third parties.
10. Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors and omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, even after you have submitted your order.
12. Prohibited uses
You are prohibited from using the site or its content for any unlawful purpose, to violate any laws, to infringe upon intellectual property rights, to harass others, to submit false information, to upload viruses or to interfere with security features of the Service.
13. Disclaimer of warranties; limitation of liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. The Service is provided "as is" and "as available". In no case shall CSG Trading Co. L.L.C. be liable for any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service. Our total liability shall not exceed the amount paid for the relevant order.
14. Indemnification
You agree to indemnify and hold harmless CSG Trading Co. L.L.C. and our affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.
15. Severability
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision is severed from these Terms; the remaining provisions remain in full force.
16. Termination
The obligations and liabilities of the parties incurred prior to termination survive termination. These Terms are effective until terminated by either you or us. We may terminate at any time without notice if you fail to comply with any provision.
17. Entire agreement
These Terms and any policies posted by us on this site constitute the entire agreement between you and us, superseding any prior agreements, communications and proposals, whether oral or written.
18. Governing law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.
19. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. Your continued use of our Service following the posting of any changes constitutes acceptance of those changes.
20. Contact
Questions about the Terms of Service should be sent to us at info@csglobal.ae.
CSG Trading Co. L.L.C.
Stadium Point Office 407, Dubai Sports City, Dubai, United Arab Emirates
Email: info@csglobal.ae
Phone: +971 4 570 0174